RETURN & REFUND POLICY

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Return & Refund Inquiries

ONLY FOR RETURN AND REFUND QUESTIONS CONTACT THIS NUMBER: 8928002009. NO OTHER CONCERNS WILL BE ANSWERED ON THIS NUMBER.

keyboard_returnReturn & Refund Guidelines

  • Please courier the return parcel to our official address within 7 days of receiving the product.
  • You will have to courier the return parcel on your own.
  • Once the parcel reaches us, our verification team will contact you the next day to process your refund.

swap_horizExchange Policy

No Exchange Policy

  • We do not have any exchange policy.
  • Items purchased from us are not eligible for exchange.
  • In case of defective or incorrect products, it is mandatory to upload relevant images.
  • It may take 24-48 hours for your request to be approved or rejected.
  • All items to be returned must be unused, unwashed, and in their original condition with all original tags and packaging intact. (In case you receive products in a damaged condition, we might request you to click a picture and share them with us for review.)
  • Kriss n Kross offers a refund on returns of online orders from our website. The total value of the returned products will be refunded to you in your bank account or via scanner.
  • We do not offer returns on discounted products (on sale and otherwise), if you have an issue with a product bought during a sale.
  • callFor any concerns, you can connect with us via call at 7058748777 / 9156787700(Monday – Saturday: 10am to 6pm).
  • All queries will be resolved between Monday-Saturday, 11am-6pm. All pending queries will be solved on priority the next day.

cancelCancellations

Once an order is confirmed, we are unable to make any changes to the order.

Emergency Support Contacts :

Phone: 7058748777 / 9156787700 / 8329824532

Email: support@krissnkross.com

local_shippingHow to Hand Over a Return Parcel

  • All return items must be unused, unaltered, unwashed, and returned with original packaging and tags for hygiene reasons.
  • Garments and fabrics which don’t allow tagging can be returned without the tags.
  • Please make sure that the return items are packed securely and safely to prevent any loss or damage during transit.
  • chatIf you have any additional questions, feel free to contact us on Instagram.

RETURN ADDRESS :

Tinimini Premium Baby Fashion

Ground Floor, 56/6, B.S. Vyas Bldg.,

Opp. Savla Brothers, Near Ambe Maa Temple,

Paar Naka, Bhiwandi, Thane, Maharashtra - 421302

MOB - 8928002009